How the numbers work: a real example
A D2C brand sells handmade cotton totes. Each unit costs ₹480 to produce (materials, stitching, and packaging) and sells for ₹850 online.
Production cost per unit
Customer-facing price
Gross profit
₹850 minus ₹480
Profit margin
₹370 ÷ ₹850 × 100
The markup on this product is 77.1% (₹370 ÷ ₹480 × 100), a different figure from the margin because markup divides by cost, not revenue.
Three steps to the result
1Enter your cost price
The total amount you spend to produce or buy each unit: materials, labour, packaging, and import duties. Exclude GST you reclaim as input credit.
2Enter your selling price
The price your customer pays. If you are GST-registered, enter the ex-GST amount. GST you collect on behalf of the government is not part of your revenue.
3Read your margin and markup
Profit margin and markup update instantly as you type. Margin is profit as a share of revenue. Markup is profit as a share of cost. The two are not the same number.
Accept payments that protect your margin
For eCommerce merchants on PayU, payment processing fees (MDR) reduce effective net margin on every transaction. Merchants with high average order values benefit from negotiating tiered MDR rates. PayU's instant settlement options also reduce the opportunity cost of working capital locked in payment cycles, which indirectly protects margin on fast-moving inventory.
What is a good profit margin? Industry benchmarks
Gross margin compares to product cost only. Net margin accounts for all operating costs including gateway fees, shipping, rent, and salaries.
| Category | Typical gross margin | Typical net margin | Notes |
|---|
| Fashion / apparel | 40–60% | 10–20% | High creative margin; returns and logistics reduce net |
| Electronics | 5–20% | 2–8% | Thin margins; volume and warranty cost are the key variables |
| Software / SaaS | 70–90% | 15–30% | Near-zero COGS; R&D and sales are the major cost lines |
| F&B / QSR | 60–70% (food cost) | 3–9% | High ops costs; food cost below 30% of price is the target |
| Retail / FMCG | 20–40% | — | Shrinkage, distribution, and promo spend compress net |
| D2C eCommerce | 25–50% | 5–15% | Gateway MDR, returns, and CAC are the biggest margin erodes |
Indian eCommerce benchmarks: payment gateway MDR (typically 1.5–2.5%) and return rates (10–30% for fashion) are among the largest net margin compressors versus global peers.
Understanding your margin
Profit margin vs markup: the key difference
Profit margin expresses profit as a share of the selling price — what portion of revenue you keep. Markup expresses profit as a share of the cost — how much you added on top. A 60% markup does not mean a 60% margin. For a ₹500 item sold at ₹800, the markup is 60% but the margin is 37.5%. Mixing them up leads to systematic underpricing.
What is a good profit margin for eCommerce?
Industry benchmarks vary widely. Fashion and apparel often target 40–60% gross margin. Electronics run on thinner margins of 5–20%. Software and digital products can exceed 70%. The key is tracking margin net of all variable costs — including payment processing fees, returns, and shipping — not just product cost.
How payment gateway fees affect your margin
Payment processing fees (MDR) are a variable cost that reduces effective gross margin. For a product sold at ₹1,000 with a 2% MDR, ₹20 goes to the gateway — reducing margin from, say, 40% to 38%. At high volumes this adds up, making gateway fee negotiation and fee structure comparison a meaningful margin lever for growing merchants.
Gross margin vs net margin
Gross margin subtracts only the cost of goods sold. Net margin subtracts all expenses including rent, salaries, marketing, gateway fees, taxes, and interest. A business with a 40% gross margin but high overheads can still run at a net loss. Track both to understand where margin is consumed.
Frequently asked questions
Q1
What is profit margin?
Profit margin is the percentage of your selling price that becomes profit after subtracting the cost to produce or buy the item. A 37.5% margin means ₹37.50 of every ₹100 in revenue is profit before overhead and taxes.
Q2
What is the difference between profit margin and markup?
Both measure how much you earn above cost, but using different bases. Margin divides profit by the selling price. Markup divides profit by the cost price. A 60% markup and a 37.5% margin can describe the same transaction — they are not interchangeable.
Q3
How do I use the profit margin calculator?
Enter the cost price (what you paid to produce or buy the item) and the selling price (what the customer pays). The calculator returns gross profit in rupees, profit margin as a percentage of selling price, and markup as a percentage of cost.
Q4
What is a good profit margin for a small business in India?
It depends on the category. Retail and FMCG often operate at 5–20% net margin. Fashion and lifestyle goods target 30–50% gross margin. Service businesses typically have higher margins. The priority is knowing your margin net of all variable costs, not just product cost.
Q5
Should I include GST in my selling price when calculating margin?
If you are GST-registered and collect GST on behalf of the government, the GST component is not your revenue — it flows back to the government. Calculate margin on the base price (ex-GST). Include only your actual revenue and actual cost of goods.
Calculator outputs are estimates based on the values you enter. They are for planning and education purposes only and do not constitute financial, tax, or legal advice. Actual amounts may vary based on applicable regulations, your business category, lender terms, and individual circumstances.