PayU Policies

Privacy Policy View PDF
Banned and Restricted List View PDF
Claims Procedure View PDF
Human Rights Statement View PDF
Escalation Matrix View PDF
Cyber Security Policy View Link
Customer Grievance Redressal Policy – BBPS View PDF
CSR Policy View PDF
BBPS – Hindi View Link
BBPS – Marathi View PDF
Privacy Policy
Banned and Restricted List
Claims Procedure
Human Rights Statement
Escalation Matrix
Cyber Security Policy
Customer Grievance Redressal Policy – BBPS
CSR Policy
BBPS – Hindi
BBPS – Marathi

1 Merchant Terms and Conditions applicable for availing Online Payment Aggregation Services on Service Fee Model View PDF
2 Merchant Cum Customer Protection Fund – Claims Procedure View PDF
3 Banned and Restricted List of Businesses View PDF
4 List of Issuers covered under Payment mechanisms View PDF
5 Terms and Conditions for Split Pay Services View Link
6 Merchant Terms and Conditions applicable for availing Online Payment Aggregation Services on Internet Handling Charge Model View PDF
7 Components of the Optional Technology Services Suite for UPI View PDF
8 Terms and Conditions for Bundled Packages View PDF
9 Waiver – Restriction on Unsolicited Communication in National Do Not call Registry View PDF
1
Merchant Terms and Conditions applicable for availing Online Payment Aggregation Services on Service Fee Model
2
Merchant Cum Customer Protection Fund – Claims Procedure
3
Banned and Restricted List of Businesses
4
List of Issuers covered under Payment mechanisms
5
Terms and Conditions for Split Pay Services
6
Merchant Terms and Conditions applicable for availing Online Payment Aggregation Services on Internet Handling Charge Model
7
Components of the Optional Technology Services Suite for UPI
8
Terms and Conditions for Bundled Packages
9
Waiver – Restriction on Unsolicited Communication in National Do Not call Registry