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Associate Director, Marketing at Grofers
Our volumes were growing by 2.5X duing Covid and even the share of PrePaid transactions itself growing to 80% from a Pre-Covid share of 60%. Not only has PayU helped us tide over unexpected surge in volumes of Organic and Sale-Driven transactions during March-April (Covid lockdowns) and August (GOBD) and October (Diwali), we have been able to pull this off with 0 downtimes or any major drops in Success Rates for our online payments. We continue to receive strong support from PayU on Success Rates monitoring, middle-of-the-night service requests and ad hoc analytics asks.
