In our recent blog, we broke down how the chaos of selling on social media is killing your business growth. Problems like missed messages, scattered orders, manual payment chasing, and customers dropping off when sent payment links are holding you back.
Your business can’t afford to wait another day stuck in the same routine. You’re bleeding sales every hour.
Here’s your fix: PayU WhatsApp Commerce.
No more lost orders. No more payment friction. No more disappearing customers. Turn your biggest problem into your biggest revenue stream and grow your business effortlessly. But how?
Turn chats into checkouts—convert conversations into commerce with 150+ payment options, all within WhatsApp.

Let’s dive into how it works and why it works.
Why Keep Talking When You Could Be Selling?
You’re already chatting with customers on WhatsApp. What if those chats started growing your business?
With PayU’s WhatsApp Commerce, you don’t need to juggle between chats, Excel sheets and payment apps. Everything happens in one place.
Here’s what you get:
- Product Catalogs: Show & let customers browse your products directly in chat like a mini storefront.
- Auto Payment Links: Remove payment delays by sending secure, instant links right in chat—so your customers pay while the intent is still hot.
- Smart Chatbot Flows: Automate responses, order confirmations, and even reminders.
- Payments & Analytics: Accept 150+ payment modes (UPI, cards, wallets, netbanking) and monitor performance.
- Integration with BSPs: Connect seamlessly with top Business Solution Providers (Gupshup, Haptik, Interakt, and more).
WhatsApp Commerce brings your entire sales flow inside one WhatsApp thread—catalogs, carts, payments, tracking, and customer support. This is an absolute must for every business. But why?
Manual Payments Are Killing Your Sales
Most merchants today still rely on sharing a UPI ID or payment link manually. This is making you lose potential sales. But here’s how WhatsApp Commerce changes that:

With WhatsApp Commerce, make it easy and quick for customers to browse, choose, and pay—all in one familiar place without any redirection. This will help you reduce drop offs, retarget better and remove manual follow ups.
So what exactly makes WhatsApp Commerce so powerful? Let’s break it down…
WhatsApp Commerce Advantage
Here’s exactly what you get with WhatsApp Commerce and how it transforms your business:
BENEFITS | FEATURES |
Expand Market Reach Engage directly with over 2 billion WhatsApp users worldwide Higher Conversion Rates Reduce drop-offs with frictionless checkout experience Maximize ROI Enjoy higher transaction success rates and revenue growth Enhance Customer Trust Offer secure, familiar payment environment | In-Thread Payments Let secure transactions happen directly within chats, removing redirects 150+ Payment Options Offer cards, UPI, net banking, wallets, and more Interactive Product Catalogs Let customers browse and buy without leaving WhatsApp Smart Notifications Send tailored alerts for cart reminders, offers, and renewals |
These features work together to make your business operate and grow smoothly. And the results speak for themselves…
Proven Results You Can Measure
The numbers don’t lie. Early adopters are seeing real business impact:
- 30% drop-off reduction seen by early adopters
- Higher conversion rates vs. email/DM-based flows
These are actual results from businesses just like yours. Ready to join them?

Grow Your Business with PayU WhatsApp Commerce
You’ve seen how broken the social selling flow can be. Now you know the solution. With WhatsApp Commerce by PayU, it finally comes together.
No more missed messages, scattered orders, and too much manual work. Let customers conveniently browse, select and pay all in one place and keep them happy. Retarget the customers who abandon their carts on your website and reduce drop offs easily.
Watch your conversions increase and grow your business effortlessly with WhatsApp Commerce.
One thread. One checkout. One massive leap for your business.
Your customers are on WhatsApp. Your payments should be too.
Don’t let another sale slip through the cracks. Let PayU handle your payments while you focus on growing your business.
Get started with PayU WhatsApp Commerce to power your business today.