{"id":2977,"date":"2018-04-04T14:00:00","date_gmt":"2018-04-04T08:30:00","guid":{"rendered":"https:\/\/blog.payumoney.com\/?p=2977"},"modified":"2020-06-28T15:37:42","modified_gmt":"2020-06-28T10:07:42","slug":"how-to-use-whatsapp-business-to-sell","status":"publish","type":"post","link":"https:\/\/payu.in\/blog\/how-to-use-whatsapp-business-to-sell\/","title":{"rendered":"How To Use WhatsApp Business App To Sell Products?"},"content":{"rendered":"<p style=\"text-align: justify;\">WhatsApp Business app is here! The app is a selling hub for all marketers, salespersons, established or aspiring businesses. Why do we call it a hub to sell products? If the app has an attractive base of 1.3 billion global users and 53% people shop on direct messages (DM), then it is bound to be a hub of all things saleable! In our previous blog we spoke about all the <span style=\"color: #43c6ac;\"><strong><a style=\"color: #43c6ac;\" href=\"https:\/\/blog.payumoney.com\/whatsapp-business-app\/?utm_source=blog&amp;utm_medium=03042018\" target=\"_blank\" rel=\"noopener\">benefits and limitations of WhatsApp Business app (in detail)<\/a><\/strong><\/span>. This is blog post we will emphasize on how to use WhatsApp business and sell your products to your entire customer base.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/b3mqsRFAd0k\" width=\"750\" height=\"350\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-business-benefits-and-limitations-768x1883-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-4679 aligncenter\" src=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-business-benefits-and-limitations-768x1883-1-418x1024.jpg\" alt=\"whatsapp business app to sell infographic\" width=\"511\" height=\"1252\" srcset=\"https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-benefits-and-limitations-768x1883-1-418x1024.jpg 418w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-benefits-and-limitations-768x1883-1-122x300.jpg 122w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-benefits-and-limitations-768x1883-1.jpg 768w\" sizes=\"(max-width: 511px) 100vw, 511px\" \/><\/a><\/p>\n<h2 style=\"text-align: justify;\"><span style=\"color: #43c6ac;\">How To Use WhatsApp Business App? <\/span><\/h2>\n<p style=\"text-align: justify;\">In the past few months did you receive:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"text-align: justify;\">Messages showing brand names instead of an unknown number. E.g.: God electronics instead of +91- 9898989898<\/li>\n<li style=\"text-align: justify;\">Noticed a verified mark against the brand name?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-verified-mark-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4680 aligncenter\" src=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-verified-mark-1.jpg\" alt=\"whatsapp business app verified account\" width=\"300\" height=\"229\"><\/a><\/p>\n<p style=\"text-align: justify;\">Wondering how did these businesses get to give such professional touch on WhatsApp? Then the answer is Beta Test. Before launching the business app for Android smartphone users, WhatsApp ran a beta test with select businesses in India. To send professional messages to your customers you have to:<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/w.soundcloud.com\/player\/?url=https%3A\/\/api.soundcloud.com\/tracks\/444354084&amp;color=%23ff5500&amp;auto_play=false&amp;hide_related=false&amp;show_comments=true&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true&amp;visual=false\" width=\"100%\" height=\"200\" frameborder=\"no\" scrolling=\"no\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><\/span><\/iframe><\/p>\n<h3 style=\"text-align: justify;\">Step 1: Install WhatsApp Business App<\/h3>\n<h4 style=\"text-align: justify;\"><a href=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-business-app-download-android.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2983 \" src=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-business-app-download-android-512x1024.jpg\" alt=\"whatsapp for business \" width=\"284\" height=\"568\" srcset=\"https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-app-download-android-512x1024.jpg 512w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-app-download-android-150x300.jpg 150w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-app-download-android.jpg 720w\" sizes=\"(max-width: 284px) 100vw, 284px\" \/><\/a><\/h4>\n<p style=\"text-align: justify;\">WhatsApp for business is free to install app available only to Android smartphone users for now.<\/p>\n<h3 style=\"text-align: justify;\">Step 2:  Enter Required details<\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/registration-buisness-profile.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2985 \" src=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/registration-buisness-profile.png\" alt=\"WhatsApp buisness app\" width=\"538\" height=\"465\" srcset=\"https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/registration-buisness-profile.png 994w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/registration-buisness-profile-300x260.png 300w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/registration-buisness-profile-768x664.png 768w\" sizes=\"(max-width: 538px) 100vw, 538px\" \/><\/a><em>Mobile number registration  &amp; Business name screens<\/em><\/p>\n<p style=\"text-align: justify;\"><strong>Mobile Number:<\/strong> As this is the first attempt by WhatsApp to monetize the app, they allow businesses to register with landline numbers as well.<\/p>\n<p style=\"text-align: justify;\"><strong>Business Name:<\/strong> this is the name that flashes on your customer&#8217;s WhatsApp chat.<\/p>\n<p style=\"text-align: justify;\"><em><span style=\"text-decoration: underline;\">Note:<\/span><\/em> For account verification, WhatsApp has drafted a few parameters, brand popularity is one of them. For account confirmation, your WhatsApp number has to match your business number.<\/p>\n<h3 style=\"text-align: justify;\">Step 3: Personalize Your Profile<\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/business-details-custome-messages.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2986 aligncenter\" src=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/business-details-custome-messages.png\" alt=\"WhatsApp for business\" width=\"532\" height=\"472\" srcset=\"https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/business-details-custome-messages.png 980w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/business-details-custome-messages-300x266.png 300w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/business-details-custome-messages-768x682.png 768w\" sizes=\"(max-width: 532px) 100vw, 532px\" \/><\/a><em>Business details &amp; Setting personalized messages screens<\/em><\/p>\n<p style=\"text-align: justify;\"><strong>Business Details:<\/strong> Build customer trust by adding a genuine appeal to your WhatsApp business profile. Provide a business description, category, working hours, website and more for better sales!<\/p>\n<p style=\"text-align: justify;\"><strong>Personalized Messages:<\/strong> Make your customers feel that you are not far away from them. Select custom messages to personalize these messages to let your customers know that you&#8217;re &#8220;open&#8221; or &#8220;closed&#8221; for the day.<\/p>\n<h3 style=\"text-align: justify;\">Step 4: Get. Set. Send.<\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-business-chat.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2987 aligncenter\" src=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-business-chat.png\" alt=\"WhatsApp for business \" width=\"453\" height=\"277\" srcset=\"https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-chat.png 978w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-chat-300x183.png 300w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-chat-768x470.png 768w\" sizes=\"(max-width: 453px) 100vw, 453px\" \/><\/a><em>Image courtesy: WhatsApp<\/em><\/p>\n<p style=\"text-align: justify;\">Now that your WhatsApp business account is created in less than 5 minutes, it&#8217;s time to say &#8220;Hey there!&#8221;. Start sending product or service updates to your customers, create groups of like-minded people to share your products with. If your customers find your marketing tactics annoying, they have all the liberties to block you.<\/p>\n<h3>Step 5: Create &amp; Share Payment Links<\/h3>\n<p style=\"text-align: justify;\">Do your customers face problems in making payments via UPI? If yes, then WhatsApp business app is a definitely not a perfect option to use. The app only enables UPI payments. On one hand the app provides whole load of facilities for small businesses but, on the other hand it fails to provide an apt payment solution or facility. You need to make use of an extraordinary app &#8211; PayUnow, which helps you to create and share payment links with customers on WhatsApp, Facebook, SMS, Email and more options.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/PayUnow-create-share-payment-link.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3015 aligncenter\" src=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/PayUnow-create-share-payment-link-1024x629.png\" alt=\"WhatsApp for business\" width=\"597\" height=\"366\" srcset=\"https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/PayUnow-create-share-payment-link-1024x629.png 1024w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/PayUnow-create-share-payment-link-300x184.png 300w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/PayUnow-create-share-payment-link-768x472.png 768w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/PayUnow-create-share-payment-link.png 1244w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/><\/a><em>Easy create and share payment link on WhatsApp using PayUnow<\/em><\/p>\n<p style=\"text-align: justify;\">On PayUnow you can:<\/p>\n<ol style=\"text-align: justify;\">\n<li>Accept customer payment directly in your bank account<\/li>\n<li>Your customers can pay via credit\/debit card, net-banking, wallets, UPI and so on<\/li>\n<li>No monthly payment collection limit (unlike wallets)<\/li>\n<li>Your customers don&#8217;t need to download or update any other app (unlike WhatsApp business app)<\/li>\n<li>You do not need a website to use PayUnow<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">There&#8217;s more to PayUnow! Check out more detailed <span style=\"color: #43c6ac;\"><strong><a style=\"color: #43c6ac;\" href=\"https:\/\/www.payunow.com\/?utm_source=PayUmoney%20Blog&amp;utm_medium=how%20to%20use%20WhatsApp%20business&amp;utm_campaign=04042018&amp;utm_term=Blog&amp;utm_content=Content#features\" target=\"_blank\" rel=\"noopener\">features and business benefits of PayUnow<\/a><\/strong><\/span> right away to provide best payment facility to your customers.<\/p>\n<h3 style=\"text-align: justify;\">Step 6: WhatsApp Business Statistics<\/h3>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-business-insights-1.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2993 aligncenter\" src=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/whatsapp-business-insights-1.jpg\" alt=\"whatsapp business\" width=\"322\" height=\"353\" srcset=\"https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-insights-1.jpg 684w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/whatsapp-business-insights-1-274x300.jpg 274w\" sizes=\"(max-width: 322px) 100vw, 322px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Every business needs to know the results of their sales or marketing efforts. You should know it too! Get to know messages sent, delivered to your customers and read by them.<\/p>\n<p style=\"text-align: justify;\">Undoubtedly, WhatsApp is winning big bucks in the market today though this is just the beginning. Recently, KLM airlines became the first airline to have a verified WhatsApp business account. Passengers receive their flight documentation (tickets, boarding pass, etc.) and flight updates on WhatsApp. The airlines made use of WhatsApp to interact with their passengers on the one-on-one basis in order to establish a strong bond with them. This increased passenger return rates and airline sales!<\/p>\n<p>How to use WhatsApp business is a simple question to answer, but what about increasing sales? Listed below are some pro-tips to help you get savvy with:<\/p>\n<h2 style=\"text-align: justify;\"><span style=\"color: #43c6ac;\">What Are The Ways To Use WhatsApp Business For Selling?<\/span><\/h2>\n<h3 style=\"text-align: justify;\">Pro-tip 1: Promote your business<\/h3>\n<p style=\"text-align: justify;\">WhatsApp is vast and considered as &#8216;most used&#8217; communications app globally.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/Whatsapp-users-statista.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2989 size-large\" src=\"https:\/\/blog.payumoney.com\/wp-content\/uploads\/2018\/04\/Whatsapp-users-statista-1024x800.png\" alt=\"whatsapp business\" width=\"747\" height=\"584\" srcset=\"https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/Whatsapp-users-statista-1024x800.png 1024w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/Whatsapp-users-statista-300x234.png 300w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/Whatsapp-users-statista-768x600.png 768w, https:\/\/payu.in\/blog\/wp-content\/uploads\/2018\/04\/Whatsapp-users-statista.png 1472w\" sizes=\"(max-width: 747px) 100vw, 747px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">Any business owner or marketer cannot resist to not use this platform to reach out to his clientele. Choose all your like-minded customers, create a group (not mandatory) and broadcast new products, offers, promo codes and more to them. You can also share product demonstrations with them. For example; as the business app supports video content, you can share product feature videos, &#8216;how to use&#8217; gifs with your customers for clarity. Since this is a personal communications platform, make sure all the promotions are worth your customers time.<\/p>\n<h3 style=\"text-align: justify;\">Pro-tip 2: Send Reminders<\/h3>\n<p style=\"text-align: justify;\">Today, when it comes to &#8220;Breaking News&#8221;, WhatsApp is leading the league leaving news channels and newspapers far behind. Referring to the KLM airlines example mentioned above, WhatsApp is used as a medium to send latest updates, essential documents, and status to their passengers. Similarly, you can make use of the app to send payment or order reminders to your customers.<\/p>\n<h3 style=\"text-align: justify;\">Pro-tip 3: Take care of your customers<\/h3>\n<p style=\"text-align: justify;\">Keep your customers happy at all times. Use WhatsApp to stay in touch with them, support them by providing a platform where they can complain, share their valuable feedback or rate your services. This stops them from putting up complains on social media platforms like Facebook, as they have a much personal way to share their grievances.<\/p>\n<p style=\"text-align: justify;\">With all the useful information brought to you about WhatsApp business you wouldn&#8217;t have to scratch your head about &#8216;how to use WhatsApp business to sell your products&#8217;. Just follow the above steps and tips, and we are sure you are absolutely good to go with booming your business across leaps and bounds. Before we move on to working on our next blog post for you, we have jotted down a few businesses that do well on WhatsApp and are almost always &#8216;sold out&#8217; within just 30 mins!<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"text-align: justify;\">Home D\u00e9cor<\/li>\n<li style=\"text-align: justify;\">Crafts &amp; Arts<\/li>\n<li style=\"text-align: justify;\">Jewelry &amp; Accessories<\/li>\n<li style=\"text-align: justify;\">Clothing<\/li>\n<li style=\"text-align: justify;\">Services &#8211; photography, event planners, beauty consultants, stylists &amp; artists and so on.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>Stay updated with latest business trends only on <strong><span style=\"color: #43c6ac;\"><a style=\"color: #43c6ac;\" href=\"https:\/\/blog.payumoney.com\/?utm_source=blog&amp;utm_medium=03042018\" target=\"_blank\" rel=\"noopener\">PayUmoney blog<\/a><\/span><\/strong> and like always&#8230;.grow your business effortlessly!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WhatsApp Business app is here! The app is a selling hub for all marketers, salespersons, established or aspiring businesses. Why do we call it a hub to sell products? If&#8230;<\/p>\n","protected":false},"author":38,"featured_media":4678,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[584],"tags":[620,617,645],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Use WhatsApp Business App To Sell Products? - PayU Blog<\/title>\n<meta name=\"description\" content=\"WhatsApp Business app is here! The app is a selling hub for all marketers, salespersons, established or aspiring businesses. Why do we call it a hub to sell products? Find out in PayUmoney&#039;s this blog post where we emphasize on how to use WhatsApp business and sell your products to your entire customer base. 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