{"id":13629,"date":"2025-08-22T12:15:24","date_gmt":"2025-08-22T06:45:24","guid":{"rendered":"http:\/\/10.10.164.151\/?p=13629"},"modified":"2025-08-25T15:54:20","modified_gmt":"2025-08-25T10:24:20","slug":"grow-your-nbfc-faster-with-payu-smarter-collections","status":"publish","type":"post","link":"https:\/\/payu.in\/blog\/grow-your-nbfc-faster-with-payu-smarter-collections\/","title":{"rendered":"How Top NBFCs are Growing Faster with PayU Smarter Collections"},"content":{"rendered":"\n
Did you know that NBFC credit grew by 20.8% last year? Over 60% of this demand came from smaller towns. In fact, 1 in 3 personal loans in non-metros is powered by NBFCs. <\/p>\n\n\n\n
By 2026, 50% of loans will be digital\u2014faster approvals, quicker payouts, endless growth. <\/p>\n\n\n\n
But here\u2019s the problem: while loans are being disbursed, repayments are falling behind.<\/strong> <\/p>\n\n\n\n
Outdated collection systems just don\u2019t work for today\u2019s customers, and if things don\u2019t change, your business growth could take a hit. <\/p>\n\n\n\n
The fix? Smarter collection systems built for today\u2019s customers. Let\u2019s find out what\u2019s stopping repayments and how you can fix it. <\/p>\n\n\n\n
Loans Are Easy. Repayments? Not So Much.<\/strong> <\/h2>\n\n\n\n
Disbursing loans is smooth now, but collecting them remains a challenge. The numbers tell the story: <\/p>\n\n\n\n<\/figure>\n\n\n\n
Digital collections grew by 283% last year. Intent is there, but the system is broken. So, what’s causing these payment delays? <\/p>\n\n\n\n
Customers are willing to pay. Here\u2019s what\u2019s getting in the way of repayments: <\/p>\n\n\n\n<\/figure>\n\n\n\n
Today\u2019s customers expect faster, seamless processes. But outdated systems fail to deliver. This hits fast-growing loan categories hardest. <\/p>\n\n\n\n
A Closer Look at the Problem Areas<\/strong> <\/h2>\n\n\n\n
Many loan categories are growing fast, but with growth comes new repayment challenges. Here\u2019s where the pain points are: <\/p>\n\n\n\n
Peer-to-peer and business loans grew 30\u201340% last year. But smooth approvals don\u2019t guarantee smooth collections. <\/p>\n\n\n\n
1. No recurring payment setups at the start. <\/p>\n\n\n\n
2. Accounts often remain unverified, delaying payouts. <\/p>\n\n\n\n
3. Little engagement with customers after loan approval. <\/p>\n\n\n\n
What begins smoothly often ends with missed payments and frustration. <\/p>\n\n\n\n
2. Vehicle Loans: High Growth, Higher Risk<\/strong> <\/p>\n\n\n\n
Vehicle loans in Tier 2\/3 cities are booming, thanks to rising demand for two-wheelers and cars. But repayment risks are also growing: <\/p>\n\n\n\n
1. Customers forget EMIs without reminders. <\/p>\n\n\n\n
2. Changing contact details make customers unreachable. <\/p>\n\n\n\n
3. Dealer payouts get delayed. <\/p>\n\n\n\n
Without smarter collection systems, the fastest-growing segment might become the riskiest one. Businesses need to evolve with customer expectations to fix this. <\/p>\n\n\n\n
How Customers Today Behave<\/strong> <\/h2>\n\n\n\n
Today\u2019s customers expect smart, simple, and fast systems. Here\u2019s how they\u2019ve evolved: <\/p>\n\n\n\n
1. Customers prefer UPI over cheques. <\/p>\n\n\n\n
2. They respond to WhatsApp notifications, not SMS or unknown calls. <\/p>\n\n\n\n
3. They want payments to feel like a simple \u201ctap\u201d\u2014quick and effortless.<\/p>\n\n\n\n
Customers want to pay, but outdated systems slow them down. Payments don\u2019t need to be this hard. It\u2019s time to adapt. <\/p>\n\n\n\n
PayU Collection Stack for NBFCs<\/strong> <\/h2>\n\n\n\n
With PayU Collection Stack, make collections that match customer expectations. <\/p>\n\n\n\n
1. Penny Drop & Penny-less Validation: <\/strong>Verify accounts before payout & reduce failed disbursals from incorrect bank numbers. <\/p>\n\n\n\n
2. UPI AutoPay & eNACH: <\/strong>Enable recurring payments from day one. <\/p>\n\n\n\n
3. Pay by Link: <\/strong>Use mobile-first reminders \u2014 no logins, no downloads. <\/p>\n\n\n\n
4. Native OTP:<\/strong> Show OTP in the payment screen. No app switching needed. <\/p>\n\n\n\n
5. WhatsApp Commerce: <\/strong>Customer pays directly in WhatsApp chat. <\/p>\n\n\n\n
When collections become hassle-free, customers will pay on time\u2014even without you asking twice! <\/p>\n\n\n\n
With PayU Collection Stack, enjoy: <\/p>\n\n\n\n
\u2022 50% fewer bounces <\/p>\n\n\n\n
\u2022 40% better repayments <\/p>\n\n\n\n
\u2022 35% lower operational costs <\/p>\n\n\n\n
Make effortless Collections and Grow with PayU<\/strong> <\/h2>\n\n\n\n
NBFCs are powering India\u2019s credit growth. But without smarter collections, growth won\u2019t last. <\/p>\n\n\n\n
Let us take care of your collections so you can focus on growing your business. <\/p>\n\n\n\n
Ready to transform your collections? <\/p>\n\n\n\n
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